Our certifications exceed industry standards!

At BCFS, all recovery representatives hold the prestigious Professional Collection Specialists Certification from ACA International, ensuring ethical and professional collection practices. To maintain certification, BCFS implements a Professional Practices Manual, Continuous Improvement Program, and rigorous internal auditing. This commitment to ACA standards demonstrates our dedication to delivering top-tier service, client satisfaction, and adherence to industry best practices.

BCFS is Blueprint certified, a program covering 18 key business elements like process controls, data management, and continuous improvement. Fewer than 1% of ACA agencies achieve this certification, which requires agencies to implement Blueprint and undergo annual executive management reviews.

BCFS is SSAE 18 Type II compliant, an internationally recognized standard developed by the AICPA. This certification ensures that our control objectives and activities are thoroughly examined by independent auditors, confirming that we maintain the highest level of data security and safeguards when processing client information. Our commitment to SSAE 18 standards reinforces our dedication to protecting customer data and maintaining industry-leading security protocols.

BCFS is PCI-DSS Certified, ensuring compliance with Payment Card Industry Data Security Standards. This certification regulates card payment processing to prevent fraud and data breaches through stringent data security controls. Our certification is renewed quarterly to ensure consistent adherence to the highest security standards, safeguarding sensitive payment information and maintaining the integrity of all transactions.

BCFS adheres to HIPAA (Health Insurance Portability and Accountability Act) Compliance standards, ensuring the protection of sensitive healthcare information. While HIPAA isn't a formal certification, it requires us to implement stringent security and privacy controls to safeguard patient data. Our compliance with HIPAA regulations reinforces our commitment to maintaining confidentiality and protecting the personal health information (PHI) of all individuals.